For survivors and for families who have lost loved ones, one of the many overwhelming challenges following the incident is finding out what should happen, who should be doing what and what to expect. This section of our website provides various resources to help you answers those questions.
Professional companies, such as those retaining our services, will have a system in place to assist you through this process. However, there will be many different agencies and groups involved in the response and recovery. There is also likely to be a lot of technical information provided to you. Additionally you may read or hear things from various media outlets, some of which may be fact, some of which may be speculation, and others which may be just wrong.
The key to establishing realistic expectations is understanding what can be done and who should be doing it. We hope that this information helps you in that way, and in ensuring you are being given the assistance needed.
This is not an exhaustive list and it may not contain the most current legislation, so you may wish to check directly with the different government or international agencies directly. It is however, a place to start.
ACCESS (AirCraft Casualty Emotional Support Services) - It is the mission of ACCESS to facilitate the grieving process of people who have been affected by or involved in air disaster-related tragedies by partnering those who have survived or lost loved ones in air disasters with professionally trained volunteers who have experienced similar tragedies in years past.
NADA/F (National Air Disaster Alliance/Foundation) - NADA/F is the largest grassroots air safety organization in the U.S. We represent survivors, family members, those who have lost loved ones, aviation professionals, the traveling public, those impacted by over 100 air disasters worldwide, and those who care as deeply as we do about aviation safety and security.
ICAO Annex 13 - Aircraft Accident and Investigation, July 2010 10th Edition
ICAO Conventions & ECAC Recommendations
ICAO Warsaw Convention, 1929
ICAO Chicago Convention, 1944 9th Edition
ICAO Hague Convention 1955, Amend Warsaw 1929
ICAO Montreal 1975, Additional Protocol No. 4 Amend Warsaw 1929, As Amended Hague 1955
ICAO Montreal Convention, 1999
ECAC Recomendation 16- 1 Air Carriers's Liability with Respect To Passangers
Additional references, by name listed:
ICAO Doc 9998: ICAO Policy on Assistance to Aircraft Accident Victims and their Families
Final Task Force Report on Family Assistance
ICAO Circular 285 NZ DVI Best Practice and Example of Airline Guidance
ICAO Circular 285 OCT 2005
ICAO Convention Annexes 1-18
REGULATION (EU) No 996/2010 on the investigation and prevention of accidents and incidents in civil aviation
Trends in Air Disaster Family Assistance, Dan Rollman, 23 April 2001
UK Humanitarian Assistance in Emergencies - Non-Statutory Guidance
- Family References