2017 Associate Day
6-7 November 2017 | Bracknell
Kenyon's Associates gathered at the Bracknell office for the 2017 Associate Day. A total of 13 Kenyon Associates and two Gates Aviation Associates participated in two full days of training and meetings to share their own experience, and further their knowledge of Kenyon best practices and lessons learned.
The training began with an overview of Kenyon operations during 2017, and planning for 2018. The Associates were also provided an update on the internal processes to make their role with Kenyon and their interaction with clients as seamless and helpful as possible.
On Monday afternoon, Kenyon Vice President, Operations Robert Rowntree discussed the challenges and lessons learned from recent operations. Associates were then introduced to the Kenyon Associate Training Program, which is scheduled to provide regular training to Associates on Kenyon's consultancy courses, training for new Associates and key insights and anecdotes for the other Associates. Monday’s training concluded with a meal that allowed for Associates to not only get to know each other better but to also catch up in a more relaxed setting.
Kenyon CEO Robert A. Jensen kicked off Tuesday morning by highlighting the actions Kenyon takes to stand apart from other disaster management organizations. He also provided First Responder and Incident Management training, ensuring Associates gained a better understanding of both.
Kenyon Associates took over on Tuesday afternoon by sharing their experience and knowledge with the rest of the participants. Gail Rowntree provided detailed insight into the EgyptAir Memorial for flight MS804, including the challenges and what she learned from them. David Fothergill offered a topical and in-depth look at his role in the search and recovery of personal effects from Grenfell Tower. Mike Seear focused on Input Response Exercise writing and how he ensures that clients receive the most realistic experience. The training closed with a crisis communications update from Kenyon Head of Crisis Communications Ben McCarthy. Ben also shared details regarding Kenyon’s online family assistance and crisis communications training for clients who seek to train large amounts of employees across multiple locations.
Associate Day was a great success and provided an opportunity to learn how Kenyon can continue to improve, develop and innovate as the world’s leading disaster management company.