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  • July 2016 Client Newsletter banner

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Dear Kenyon,

I know about your three offices in the US, UK and Lebanon, but who can help me in my region?

Customer Down Under

Dear Customer Down Under,

Kenyon has five regional Customer Care Specialists distributed all around the world.

Rola Arnaout
Customer Care Specialist, Middle East and Africa
Beirut, Lebanon
Phone: +961 1 964517
Holly Todd

Holly Todd
Customer Care, North America
Houston, TX
Phone: +1 (281) 691 0070

Irma Alcazar
Customer Care Representative, Central and South America
Mexico City, Mexico
Phone: +52 1 (55) 3567 3014

Ian Carfrae
Customer Care Representative, Asia Pacific
Melbourne, Australia
Phone: +61 (0) 490 269 652

The Kenyon Customer Care Team is here to help and support all Kenyon clients. Our goal is to provide excellent customer service, and develop and maintain strong, trusting relationships with you. We reach out regularly by phone and email to check in and see how everything is going, answer any questions or concerns you have, and make sure you have everything you need. Items we might provide include your Kenyon Activation Manuals and your company login credentials for the client-only section of the Kenyon Website, where you’ll find many resources to help with your emergency planning. We are always here should you need us – don’t hesitate to reach out!

Shona Day
Customer Care, Europe

Shona Day

Shona Day
Customer Care Specialist, Europe

Bracknell, UK
Phone: +44 (0) 1344 316650

Shona Day is the Customer Care Specialist in the Bracknell, UK, office. As Kenyon’s client base continues to grow, we understand how important it is to support our international presence across multiple industry markets. Shona’s focus is to work closely and directly with our current clients to ensure that we meet and exceed their expectations.