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Irma Alcazar

Based in Mexico City, Irma Alcazar has over 28 years of professional experience in the aviation industry as a flight attendant, supervisor flight attendant, on board services executive, purser, instructor flight attendant, flight attendants training chief, and flight attendants chief. Irma is a Crisis Management Associate for Kenyon, delivering training in both English and Spanish, as well as the Customer Care Representative for both Central and South America. In September 2017, she became Kenyon’s Team Member Regional Coordinator for Central America.

She has acted as Passenger Service Manager, Emergency Response and Family Assistance Manager, and has deployed as a SAT member/coordinator with Kenyon to Charlotte, North Carolina, Tripoli, Libya, San Andres Island, Bogota Colombia, Madrid and Las Palmas of Gran Canaria, Spain.

Irma is a speaker and participant in national and international meetings regarding mourning and family assistance for several institutions such as Colegio de Pilotos Aviadores de Mexico and AMTAC Asociacion Mexicana de Tanatologia (Mexican Tanathology Association).

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