In 2010, a runway crash at a Libyan airport resulted in 103 people killed, the majority of which were Dutch citizens. As a result of meetings with the airline, a Kenyon client, and the Libyan Government, Kenyon was requested to conduct a full operational response including deceased victim identification, family assistance centre and support, deceased repatriation and management of personal effects. Kenyon also opened its Emergency Management Centre (EMC) in the UK to support the operation.